Highlights
- Project: Deploying Identity Bridge to provide a tailored IAM solution seamlessly integrated with the client’s existing systems, including Healthcare EMR system.
- Industry: Healthcare
- of Identities: 34,000
- Our Role: Product Customization and Deployment, Application Integrator, and Support
Executive Summary
A leading healthcare provider struggled with user provisioning into their EMR system and automating user and provider account setups. Our team integrated their on-premise identity system and deployed essential modules across 28 sites, streamlining workflows, reducing manual tasks, and enhancing overall efficiency in EMR provisioning, underscoring our healthcare technology expertise.
CHALLENGES
- Faced significant challenges in provisioning into the EMR system.
- Automating User and Provider creation caused hurdles due to limited availability of solutions in the market.
- Required a solution to help integrate on-premise identity management system.
- Required a solution for automating and streamlining manual workflows.
BENEFITS
- The seamless EMR integration reduced manual efforts significantly.
- Automation of complex provisioning processes for User resulted in a smoother workflow.
- The solution showcased Avancer’s powerful API integration capabilities.
- It offered a substantial cost-saving benefit for the healthcare provider.
- The deployment approach ensured stability and reliability, addressing any bugs or issues before the product reached the client’s production environment.
REVIEW & QUALITY CONTROL
- Client efficacy was primarily determined by thorough testing and client reviews.
- The product did not directly move to production but underwent rigorous testing in the client’s free-broad environment.
- Weekly client feedback and internal discussions ensured ongoing improvements and customization, meeting specific requirements.
- A robust project management system and daily sprints tracked development progress and bug fixing.
AVANCER’S SOLUTION
- Avancer proposed and successfully deployed three critical modules for the client: User, Provider, and Active Directory.
- The deployment spanned 28 sites and hospitals within the healthcare organization.
- The team implemented a quality-focused approach, including a meticulous testing stage, pre-prod server deployment, and a replicated environment mirroring the client’s in a Red Hat setup.
- The team adapted the Active Directory connector to meet specific requirements, introducing a declarative rule-building approach and role management based on department and job title matrices.